Last Updated: August 2026

Welcome to Creative Flower. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

2. Products

We strive to display our flower arrangements and gifts as accurately as possible. However, due to the natural characteristics of flowers, colour, size, and bloom availability may vary slightly from the images shown on our website.

In the event that a particular flower or wrapping material is unavailable, we reserve the right to substitute it with a similar item of equal or greater value while maintaining the overall design and quality.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) and are subject to change without prior notice.

We reserve the right to correct any pricing errors or inaccuracies at any time.

4. Orders

Orders are subject to availability and acceptance.

We reserve the right to:

• Cancel or refuse any order.

• Limit quantities purchased.

• Request additional information before processing an order.

Customers are responsible for providing accurate billing, shipping, and contact information.

5. Payments

We accept the payment methods displayed during checkout.

Orders will only be processed after payment has been successfully received or confirmed for eligible payment methods.

6. Delivery

We aim to deliver orders within the estimated delivery timeframe; however, delays may occur due to weather conditions, traffic, public holidays, or unforeseen circumstances.

Please ensure that the recipient’s address and contact details are accurate to avoid delivery issues.

7. Order Changes & Cancellations

Requests to modify or cancel an order must be made as early as possible before dispatch.

Once an order has been prepared or dispatched, changes or cancellations may not be possible.

8. Returns & Refunds

Due to the perishable nature of fresh flowers, returns are generally not accepted.

If you receive a damaged, incorrect, or poor-quality product, please contact us within 24 hours of delivery with clear photographs. We will review the issue and, where appropriate, offer a replacement, store credit, or refund.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, designs, and other materials, is the property of Creative Flower and may not be copied, reproduced, or distributed without prior written permission.

10. Limitation of Liability

Creative Flower shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the relevant order.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Creative Flower
🌐 Website: https://creativeflower.online/
📞 Phone / WhatsApp: +92 318 5236722